DAILY OPS AND RIDE CHECKS

Get ahead before the gates open.

CommandCentr does the legwork, allowing you to stay ahead of the day without chasing paperwork and clipboards. Enjoy fuss-free morning checks, and real-time visibility of ride status, queue times, downtime, and operator coverage.

Whether you’re opening rides, resolving assistance requests, or managing staff throughout the day, we keep your park running smoothly.

Daily ops and ride checks

MAKE YOUR DAY EASIER

Transform your daily ops

TRUSTED IN THE FIELD

Built for real parks by real park people

Every feature is based on real insights gained by working with real teams using the platform on the ground to open rides efficiently, track downtime accurately, and deliver great guest experiences.

Daily Ops Legoland
Legoland
Legoland Windsor Resort

CUSTOMER STORIES

How LEGOLAND® Windsor gave managers more time to lead.

  Instead of collating and recording paper-based information, my ride managers are identifying operational areas of improvement, which can be seen and resolved in real-time. Giving our Managers more time to spend with our teams and time back to coach and train our staff. I’m very happy.

Sam Barnes, Senior Rides Manager

Training and Compliance
Small Parks
Small Parks

TRUST THE PROCESS

No check?
No dispatch.

  • Operators can’t log in until trained and approved
  • Supervisors see exactly who signed off every checklist
  • Assistance requests are sent and audited instantly
  • Ride data is visible by dispatch, hour, and shift
BUILT TO FIT YOUR RIDES

Customise every check and capture every detail.

Get rid of the clipboards, paper binders and spreadsheets, and replace them with fully digital checklists for morning openings, daily dispatches, and downtime.

You can customise by ride, adding fields or checks to record data easily, ensuring a controlled and consistent workflow.

Customisation

RUN LIKE CLOCKWORK

The data you need, from frontline to boardroom.

CommandCentr gives you a single source of truth, reducing the radio noise and clunky legacy systems, and speeding up key decision-making with live, easy-to-use data that everyone can rely on.

Whether you’re running a single site or a multi-park group, you’ll know what’s open, what’s going smoothly, and what’s slowing you down, from open to close.

Overviews

HOW IT WORKS

Simple setup, immediate results

CONNECTED TOOLS

Tools that work together.

Mobile-first tools

CommandCentr is mobile-first by design, so ride operators, leads, and managers can use it wherever they are in the park.

Team visibility

See who’s trained, and where gaps are. We help managers keep on top of coverage with a clear picture of team readiness.

Downtime tracking

As soon as a fault is flagged, CommandCentr captures the data and shares it with ops, maintenance, and guest teams.

FAQS

Questions about daily ops and checks.

Can I customise training per ride or role?

Yes. You can customise rich-media training content, signoffs, refreshers, quizzes, and more, all by ride, role, or team. This means everyone, from full-time frontline teams, to seasonal staff all get exactly what they need, in one easy-to-use platform, ensuring compliance and keeping your parks safe, secure, with a seamless guest experience.

Can supervisors and leads see real-time status during operations?

They can, with live dashboards showing them exactly what happened, when, and why. They’ll see which rides are open or closed, which checks are complete or overdue, and what’s been flagged by their frontline teams. All this means they can step in to escalate issues, assign key tasks, or step in when needed, as it happens, and not when it’s already too late.

What kind of visibility and reporting capabilities are available?

We give you real-time dashboards, daily summaries, clear, concise audit trails, and the ability to track performance across teams and sites as it happens. This means you can swap the spreadsheets and paperwork for live visibility on what’s been done, what’s been missed, and where you need to act. Our library of reports allow you to analyse historical data.

Can we configure user roles, permissions, and access by site or team?

Yes. With CommandCentr, roles, permissions, and access are 100% configurable based on your needs and setup. You have full control over who sees what across departments, sites, and teams, and you can set access rules dependent on training or qualification, ensuring only the right staff can operate rides.

What happens if a ride goes down?

Frontline teams can log a closure in seconds using the operator app, right from the ride, as it happens. They simply need to select the issue, add relevant notes, and submit immediately with just the click of a button. This triggers automatic notifications to managers and teams, so action can be taken in real time, before issues get out of control.

WHO’S IT FOR?

Explore solutions by role

CommandCentr was built for everyone in the park, from frontline staff to executive teams, giving everyone the tools they need.

SEE IT IN ACTION

Supercharge your daily ops routine

Book a demo and find out what CommandCentr can do for you and your team.