BUILT FOR THE FRONTLINE
Fewer gaps, safer rides, better days
CommandCentr gives frontline teams everything they need to stay on top of daily ops, with digital checklists, ride handovers, team comms, and training visibility all on one simple platform.
Designed to reduce errors, improve speed, and give leads more control on the ground, so you can spend less time fighting fires, and more time getting ahead.
At the frontline of the world’s busiest parks
THE REAL FRICTION
Get a head-start before the day even begins.
Most park teams spend too much time fighting fires, chasing issues or reacting to downtime when it’s already too late, leaving frontline managers to clean up the mess.
CommandCentr replaces spreadsheets and paperwork with mobile-first tools that track ride activity in real time. Catch issues early and act before they escalate with live alerts and full park oversight.
CORE FEATURES
What teams rely on every day
Daily ride checks
Standardise and digitise your daily safety routines. Track checks and completions, flag issues early, and ensure nothing gets missed again.
Downtime tracking
Monitor and respond to downtime immediately. No more paper logs and retroactive fixes. Now you can spot patterns and fix issues before they happen.
Live team visibility
Know exactly what’s been done, what’s overdue, and where staffing is needed, without having to chase your teams. Stay accountable and on track.
Mobile-first design
Tools that are designed for the realities of daily park life, CommandCentr keeps running even with poor connection, syncing automatically when back online.
Ride metrics
Track ride uptime, cycle counts, throughput, queues, and downtime, so you can spot issues fast, allocate staff where needed, and keep every ride running.
PARK-TESTED
CommandCentr supports teams like yours.
They have been very professional, collaborative and responsive in every stage of the project. We are looking forward to working with them in the near future to implement CmdCentr in more parks.
Mary Coriano, Head of Products and Corporate Portfolio
I recognize that we are certainly not your biggest client, but we felt supported like we were. My team is very excited about the new features now available, and our executives are very pleased with the quality of the digital signage.
Arthur Wheeler, Attractions Manager
I am under the belief that the more you must think about an administrative platform the worse it is. That is why I feel the biggest compliment I can give CommandCentr is that I repeatedly forgot that it was our first season with the platform.
Matthew Bjorklund, Attractions Supervisor
We now see every single number everyone puts in, every single hour. That’s not something we saw last year at all. We can immediately congratulate well done behaviour and coach aspects for improvement very quickly.
Jimmy Boyadjis, Senior Manager of Attractions
The biggest amount of time that we’ve saved is from a training point of view. It is so much quicker, so much more secure and it means that our trainers get to go out with staff and spend more time in the park rather than sitting in an office.
Jordan Oland, Rides Manager
HOW IT WORKS
Get the most out of CommandCentr
1
Tailor to your operation
Assign roles and responsibilities, and create digital checklists so your team knows exactly what to do before the day begins.
2
Instant
adoption
Teams can go live using mobile or tablet devices, updating their progress, and flagging issues in real time when on the go.
3
From downtime to action
View live logs and downtime trends, all in one central location, giving you the insight to make better, faster decisions.
CUSTOMER STORIES
How Paultons Park digitised their daily ops and training.
CommandCentr has given the park operations management team a lot of time back. Now, my team’s time is spent managing the park and managing the people, instead of moving paper around the office.
James Mancey, Operations Director
INTEGRATIONS
CommandCentr plays well with others
From counting solutions and maintenance to incident logging, signage, and mobile apps, CommandCentr integrates with the systems you already rely on, so you can keep what works and improve what doesn’t.
Your system not on the list? Let’s see if we can change that.
WHY IT’S DIFFERENT
Replace clutter with confidence
DIGITISE YOUR TRAINING
Know who’s been trained, and who’s not.
Training records are often piles of paper in binders, or are lost in spreadsheets, or even someone’s memory. The result is that staff get missed, and managers at the frontline aren’t sure who’s been cleared to operate what.
CommandCentr provides a live overview of your teams, and lets you assign criteria so that only fully trained staff can operate rides.
DOWNTIME TRACKING
Stop reacting too late to downtime.
Log downtime digitally and trigger instant alerts from anywhere in the park, so you can track ride activity and stay on top of the day.
Managers quick alerts, not just late reports, allowing your team to keep rides operating and delivering a brilliant guest experience.
FAQS
Answers for busy operations teams.
How long does rollout typically take?
Rollout varies depending on your scope and setup, but typically, we see most parks live within a few weeks. We’ll match timelines to your unique seasons, setup, and resources, and support you every step of the way.
Can managers use CommandCentr from their phones?
Absolutely. CommandCentr was designed with mobile devices in mind, meaning managers and supervisors can be kept fully informed without needing access to a desktop.
Does it work offline or in zones with poor signal?
Yes. We know the realities of theme parks mean perfect internet isn’t a given. That’s why CommandCentr was designed to keep working in low- or poor-signal areas. Your team can still log checks, record downtime, or view key tasks when offline. Everything syncs automatically as soon as the signal is regained, giving you peace of mind.
Can we create custom checklists and downtime types?
Yes. You can build your own checklists, audit flows, downtime types, and reporting structures to match your specific operational requirements. This means no generic templates or clunky workarounds are needed!
Is it easy to manage seasonal workers and training?
Of course. With CommandCentr, you can assign training according to your needs and track progress in real time. With custom access rules, seasonal staff see only what they need, and onboarding new team members takes minutes, not days. You can also add training-based ride permissions, guaranteeing that only qualified team members can operate rides.
WHO’S IT FOR?
Explore solutions by park size
CommandCentr was built for everyone in the park, from frontline staff to executive teams, giving everyone the tools they need.
Small Parks
Mid-Sized Parks
Multi-site & Park Groups
SEE IT IN ACTION
Book a demo built for frontline ops
See how it works on the ground, from ride checks and downtime alerts to team visibility.