OPS MADE EASY
Optimise processes without the friction.
From seasonal staff to senior managers and C-suite, everyone works on the same platform, avoiding confusion and wasted time, and mitigating risk. Enjoy smooth, scalable operations, from single parks to global multi-site groups.
WHY IT WORKS
Consistency that scales
One format, everywhere
Staff logs, checklists, records, and reports all share the same comparable format.
Instant cross-site checks
Managers can visit any site or zone and get the same data in the same way.
Faster onboarding
Seasonal staff can onboard quickly when the language, layout, and tools stay the same.
PROVEN IN THE PARK
Built for real-world park operations
Used daily by real operators, supervisors and managers in parks across the globe to handle the real pace and pressure of live theme park operations.
GET CLARITY
Speed and confidence
through consistency.
- Staff logs, checklists and records all follow the same structure
- Leads can go to any site and get the same data format
- Seasonal staff onboard faster when the layouts don’t change
- Better decisions from better, clearer data
Adapt and flex without losing consistency.
Add local notes, pre-approved checklist fields, or zone-specific rules, while locking key flows to keep data clean and comparable.
GET AN EDGE
Standardisation is the key to success at scale.
With one platform and a single operational language, there’s no more guesswork, just a shared understanding and a single source of truth.
CUSTOMER STORIES
How LEGOLAND® Windsor gave managers more time to lead.
Instead of collating and recording paper-based information, my ride managers are identifying operational areas of improvement, which can be seen and resolved in real-time. Giving our Managers more time to spend with our teams and time back to coach and train our staff. I’m very happy.
Sam Barnes, Senior Rides Manager
MORE FEATURES
Stay ahead of park ops.
Daily ride checks
Keep your rides and attractions running on schedule with clear, easy, structured digital checklists that are easy for anyone to follow.
Team visibility
Give supervisors and frontline leads a live view of their team progress so they can quickly step in where needed, and keep the day on track.
Track downtime
Measure, record, and analyse downtime across rides and park attractions to look for patterns, tackle recurring issues, and be proactive.
GET UP AND RUNNING
Three steps to consistency at scale
1
Define group standards
Build your foundations with reusable, scalable templates that set the standard for every team, zone, and site.
2
Assign per team, park, and site
Roll out templates exactly where needed, ensuring every location works from the same proven playbook.
3
Analyse consistently
Identify patterns and gain insights from consistent, apples-to-apples data reporting to give you a clearer strategy for action.
FAQS
Your questions,
answered.
Can we customise metrics and checklists for specific locations?
You can indeed. You can tailor exactly what checks and metrics you want to capture for each and every ride. . It’s quick and easy to make changes as your processes or park setup evolve, without needing dedicated IT support, or having to retrain the entire team.
What if different parks require different ride procedures and standards?
We support site-specific configurations and setups, so each park can follow its own tailored procedures, workflows, checklists, and standards, all while aligning with central group needs. You’ll get the consistency where you need it most, with the flexibility to adapt to the realities on the ground.
Can we import our existing training and checklists?
You can. Our onboarding team can help you migrate your existing materials into the CommandCentr platform, whether they’re in spreadsheet or PDF form, or part of your own internal systems. This means minimal disruption, and a smooth, seamless setup process.
Is downtime data visible live at head office?
Of course. We’ve built CommandCentr with multi-site visibility in mind. Whether you run a single park, or thirty, central teams and head office will see what’s happening, as it’s happening. This includes ride status, time of closure, operator notes, and progress on resolution. You can then filter downtime reports by site, zone, or time, helping you to spot trends, respond faster, and give local teams support when they need it most.
Can I customise views for different zones or team members?
Yes. Team leads and supervisors can subscribe to the locations for which they’re responsible, and select which types of notifications they receive. It’s optimised for use on shared company devices, and views are automatically filtered. This means your staff see only what’s relevant to them.
WHO’S IT FOR?
Explore solutions by role
CommandCentr was built for everyone in the park, from frontline staff to executive teams, giving everyone the tools they need.
Frontline
Teams
Department
Heads
IT & Systems
Managers
Group Ops &
Executive teams
SEE IT IN ACTION
Book your
demo today
Find out how CommandCentr can simplify your park’s operations and keep things consistent.